Contact Us
We're here to help you succeed with Order Deadline Timer. Whether you have a question, need technical assistance, or want to provide feedback, our team is ready to assist.
Reach the Order Deadline Timer team for merchant support, onboarding questions about app embeds and theme conflicts, storefront debugging, Shopify billing clarifications routed through Shopify, GDPR/CCPA assistance alongside our Privacy and Data Deletion docs, reseller introductions, localization feedback, roadmap suggestions, escalation from agencies servicing multiple storefronts.
Typical Reply Time
Usually within one to two business days for standard requests.
Business Hours
Monday to Friday, 9:00 AM to 6:00 PM (UTC).
Before you write (helpful details)
- Shopify domain (for example example.myshopify.com).
- Theme name, Online Store version, conflicting apps, storefront URL where reproduction occurs.
- Screenshots, HAR excerpts (redact shopper PII when possible), timestamps in UTC.
- Whether Shopify admin shows app embed activated and what exact embed block triggers.
- For billing discrepancies attach Shopify emailed invoice IDs or payout references.
What We Assist With
- Troubleshooting positioning, dismissal logic, localization, and features related to countdown timers for shipping deadlines to create urgency.
- Liquid app embed configuration issues and diagnosing theme script collisions.
- Explaining aggregated analytics surfaced inside Shopify admin dashboards.
- Guidance aligning campaigns with Shopify Acceptable Use and regional promotion rules generally.
Policy & Legal
See Privacy Policy, Terms of Service, and Data Deletion.